State Auto Hurricane claims info

For those of you affected by Hurricane Florence, we encourage you to submit all claims as soon as possible so our Claims and Risk Engineering (CARE) team, which has been mobilized in your area, can work right away to serve our customers. Report all claims by phone at 877-SA-CLAIM (877-722-5246).

We urge you to take advantage of our claims resources currently in place and not to hold onto any claims. You can forward all claims to State Auto’s CARE team by phone at 877-SA-CLAIM (877-722-5246) or on our website at

Please remember the following information and pass it along to your associates and customers:

  • State Auto is available 24/7 at 877-SA-CLAIM (877-722-5246) for direct┬áreporting of your claims
  • Claims can be submitted online at

Our CARE team is here to serve you. Please be safe in the hours and days ahead.


Paul Stachura
SVP, Chief CARE Officer

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